Accountancy and Tax
AAT, ACCA, CIMA, ACA (ICAEW), ATT, CTA, ATT-CTA Tax Pathway, ACA-CTA Joint Programme
If you’ve changed your mind about an item, you will be entitled to a refund if you cancel within the 14-day cancellation period, provided you haven’t accessed digital content. To cancel, call 0161 259 7400 or email studentservices@kaplan.co.uk, contact us online or by post:
Kaplan Financial Student Services
2nd floor, Universal Square
Devonshire St North
Manchester M12 6JH
Book cancellations:
For Distance Learning and book orders, please call us on 0161 259 7400.
Please note that once your order has been processed by the warehouse, it is not normally possible to cancel it.
Returns:
Providing you're within 14 days of your order being received, you may return your books for a full refund of the books (but not delivery costs) to our Kaplan Publishing Office:
Kaplan Publishing
Unit 2 The Business Centre
Molly Millars Lane
Wokingham
RG41 2QZ
We advise that you call our Student Service Team on 0161 259 7400 ahead of returning the books and keep the proof of postage.
Banking and Finance
CFA, CAIA, FRM, CISI Capital Markets, IOC, IMC
If you’ve changed your mind about an item, you will be entitled to a refund if you cancel within the 14-day cancellation period, provided you haven’t accessed digital content. To cancel, call 020 7920 3060, email citybookings@kaplan.co.uk, contact us online or by post:
Kaplan Financial Student Services
Financial Markets
179-191 Borough High Street
London SE1 1HR
Book cancellations:
Please note that once your order has been processed by the warehouse, it may not be possible to cancel the shipment.
Returns:
Providing you're within 14 days of your order being received, you may return your books for a full refund to our Financial Markets office address as above.
We advise that you call our Financial Markets Team on 020 7920 3060 ahead of returning the books and keep the proof of postage.