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  • Delivery informationkeyboard_arrow_up keyboard_arrow_down

    If students are in the UK, postage is charged on the basis of:
    Study Text/Exam Kit: 1st item £6 (plus £3 per additional item)
    Pocket Notes: 1st item £1 (plus £1 per additional item)
    Packages: £6

    Orders will be delivered in 3 - 5 working days.

    Deliveries to EU;
    Study Text/Exam Kit: 1st item £15 (plus £10 per additional item)
    Pocket Notes: 1st item £7 (plus £5 per additional item)
    Packages: £30

    Please allow 5-7 days for delivery.

    Deliveries to the rest of the world (including non-EU member states in Europe):
    Study Text/Exam Kit: 1st item £30 (plus £15 per additional item)
    Pocket Notes: 1st item £15 (plus £10 per additional item)
    Packages: £50

    Please allow 7-10 working days for delivery.

    Please be advised that we require prior payment for all orders and accept payment by credit card, cheque, bank draft or bank transfer.

    Please make cheques and drafts payable to Kaplan Publishing Limited. Our bank details are available on request if you would like to transfer the money for your order.

  • Cancellation and returns policykeyboard_arrow_up keyboard_arrow_down

    Accountancy and Tax

    AAT, ACCA, CIMA, ACA (ICAEW), ATT, CTA, ATT-CTA Tax Pathway, ACA-CTA Joint Programme

    If you’ve changed your mind about an item, you will be entitled to a refund if you cancel within the 14-day cancellation period, provided you haven’t accessed digital content. To cancel, call 0161 259 7400 or email studentservices@kaplan.co.uk, contact us online or by post:

    Kaplan Financial Student Services
    2nd floor, Universal Square
    Devonshire St North
    Manchester M12 6JH

    Book cancellations:

    For Distance Learning and book orders, please call us on 0161 259 7400.

    Please note that once your order has been processed by the warehouse, it is not normally possible to cancel it.

    Returns:

    Providing you're within 14 days of your order being received, you may return your books for a full refund of the books (but not delivery costs) to our Kaplan Publishing Office:

    Kaplan Publishing
    Unit 2 The Business Centre
    Molly Millars Lane
    Wokingham
    RG41 2QZ

    We advise that you call our Student Service Team on 0161 259 7400 ahead of returning the books and keep the proof of postage.

    Banking and Finance

    CFA, CAIA, FRM, CISI Capital Markets, IOC, IMC

    If you’ve changed your mind about an item, you will be entitled to a refund if you cancel within the 14-day cancellation period, provided you haven’t accessed digital content. To cancel, call 020 7920 3060, email citybookings@kaplan.co.uk, contact us online or by post:

    Kaplan Financial Student Services
    Financial Markets
    179-191 Borough High Street
    London SE1 1HR

    Book cancellations:

    Please note that once your order has been processed by the warehouse, it may not be possible to cancel the shipment.

    Returns:

    Providing you're within 14 days of your order being received, you may return your books for a full refund to our Financial Markets office address as above.

    We advise that you call our Financial Markets Team on 020 7920 3060 ahead of returning the books and keep the proof of postage.

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